Ratings & Reviews

Overall Rating

4
(25 reviews)
84% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Elizabeth B. - |Recommended: NoWorst place to live — This is the worst place to live. Office staff don’t answer the phone. Manager doesn’t respond to resident emails. Roach infestation. When signing the lease they don’t tell you about the high water bills. Then when calling requesting an answer they don’t know. The noise is horrible. People all night in their cars playing loud music. Above me it looks like I have horses instead of people. The people above me and the other neighbor be smoking all day and night. I find cigarettes butts in front of my door from them. Sometimes I have to wait in my car for them to finish smoking so I don’t have to smell the cigarette smoke. Maintenance don’t even have an emergency number. It an emergency happens during the night you have to wait until the next day.
response from property -Good Evening Ms. Perez, Thank you for letting us know about the issues you are experiencing with our community. After speaking with you this morning, I value your concerns and we are looking to resolve the issues, quickly and effectively. Genesis Apartments
submitted by Joan M. - |Recommended: YesDoy Gracias a Dios primeramente y luego a Edgar, Blanca y Lia por su gran ayuda, Trato y Excelente Servicio hacia mi Familia Dieron el 100 y más en su Trabajo, estaré eternamente agradecida con Dios y ustedes Gracias por la oportunidad de hacernos parte de ustedes
submitted by Jona M. - |Recommended: Yes. — .
submitted by Priscilla G. - |Recommended: YesPeace of Mind — Genesis Office staff are great in creating community activities for their residents. These apartments deserve a walkable score of 90.
response from property -Thank you Priscilla for the kind words! We appreciate your honest feedback!
submitted by Jessenia - |Recommended: YesI would like to thank Blanca for the kindness and professionalism she provided us. She is very helpful and cares for the well-being of the residents
response from property -Hi Jessenia! Thank you so much for recognizing Blanca's hard work and excellent customer service. We are proud to have her as a member of the Genesis team!
submitted by Sherry M. - |Recommended: YesResident — I've lived here 8 years, with several different management teams. Our newest team, after a tough rollout, are probably my favorite. They are so nice, and responsive to your needs. Maintenance comes within a reasonable time. They are really nice. Overall, I'm quite content with them. It's a good place to live.
submitted by Ebony W. - |Recommended: YesGenesis Apartments — I been living here for over 2 years and I must say that I love it. neighbor friendly and quiet. I cant complain at all.
submitted by Frances C. - |Recommended: YesGreat staff Great place to live — We have lived here for almost a year new owners took over. They are amazing Maintenance is wonderful on point. The new leasing agent extraordinaire Heather is so wonderful to work with. You have a problem, she is on top of it it is taken care of ASAP Great staff nice clean place to live. Just renewed our lease😊
submitted by Barrett &. - |Recommended: YesWe’ve lived here for 4 years, The new management is very professional and helpful with lease renewal options and with any questions we have. With the maintness staff being very quick and helpful with any of our request we put in especialy Carlos .. The pool, gym and laundry is nice to have at these apartments as well. Overall it’s a great place to live.
submitted by Natasha J. - |Recommended: YesApartments — I’ve lived here for 3 years, I have never had a issue with any one, I love my neighbors, very quiet. The office has had a change in staff but over all still the same and no issues. I would say maybe adding a playground area for the kids. Overall it’s a great place to live.
submitted by Olivia T. - |Recommended: YesGood place to live — Gym and green áreas are dirty. Garbage containers are always dirty

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Genesis Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Genesis Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose